Updated: Mar 2
The ultimate guide to effective B2B website design
There's one thing that needs to be set straight from the very beginning - if you are after effective B2B website design, you need to stir clear of almost everything you know about B2C consumers. There is a rather sensible reason for this: B2B leads do not actually tend to dive into impulse buying. B2B websites need to be able to offer more than just a platform for customers stumbling into a product they like and making purchases via shopping carts.
And even though B2B deals with special kinds of customers - the ones who will most likely ask to talk to an actual salesperson - you do indeed need to make every effort to create the website worthy of your business. A sales-ready website that has excellent design will create more engagement from your visitors - the benefits whereof are well-known already.
Effective B2B website design means more customer engagement
Regardless of the type of product or services you are offering (SaaS being an excellent example of B2B), you want your website design to be able to accomplish three main goals:
Engage them using high-quality design&content
Turn website visitors into prospective clients
The best way to allow your B2B website to be as effective as possible is by giving its visitors the chance to remain interested. This is the most functional way of witnessing a notable spike in your B2B conversions.
Remember - you can't just point to a website you like and ask for the same one. Your brand is specific and should attract its own specific target audience. Do look at the most successful website in your industry for inspiration, however - try to build brand awareness of your own. You can be sure the businesses you are targeting will find a way to appreciate every effort you make towards creating the perfect B2B website design.
Traits of an effective website design
So, without further ado, let us take a look at the most vital traits of a B2B website design that will have the most beneficial impact on your business.
1. Starting from the top - your website absolutely must load quickly
Your prospective clients can be pushed further away from your website with each second of delay - straight into the open arms of your competition. The best way to avoid this dreadful scenario is to improve the load time of your site. Once you do this, you will lower your bounce rate. Consequently, your website will start to rank higher on Google. It's a winning streak - as you can clearly see.
2. Simple, easy to figure out user interface can make all the difference
This one is common to all website visitors out there: they enjoy simplicity. You might think that visual complexity will give your B2B website a more sophisticated tone and a notion of higher quality - but you would most certainly be mistaken. There are numerous studies to support the claim that a simple interface is a road you want to take here. Go for a simple, straightforward website design.
3. Pay special attention to your website's content
Do not underestimate the power of your website's content (and by all means, do not forget about the significance of SEO). What are the features of high-quality B2B content? Try to go along the lines of providing your desired audience with grounds to dive headfirst into your website. Giving relevant content to the sort of audience you actually want to attract will prevent unqualified leads. Effective B2B website design is more than just what meets the eye.
4. Give your audience clarity - it will do wonders
Here's the part of the design that has everything to do with the actual design itself. Give your website a chance to pop in all the right parts. Make all the links and menus noticeable - but try not to overdo it. User experience is an important feature to focus on for B2B companies. Hence, make a user-friendly, easily approachable search function on your website. This might sound simple enough, but a website design that meets high standards often requires the assistance of experienced professionals.
5. Consider using chatbots
It is definitely not what you would call a necessity, but personalization of user experience can go a long way when it comes to engaging your visitors. So consider using technologies such as chatbots. B2B companies have received positive results from implementing features such as these to provide some assistance to their visitors and enable them some extra guidance.